Privacy Policy

1. Introduction

Welcome to ReferMonkey ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our referral matching platform.

By using ReferMonkey, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and email address
• Payment information (processed securely through Stripe)
• Referral codes you create and share
• Referral codes you claim from other users
• App preferences and selections

2.2 Usage Data

We automatically collect certain information when you use our platform:

• Log data (IP address, browser type, device information)
• Usage patterns and activity on the platform
• Referral match history and status
• Notification preferences

2.3 Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and maintain your session. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect to:

• Facilitate referral code matching between users
• Process referral rewards and payments
• Send you notifications about matches and rewards
• Provide customer support and respond to your requests
• Improve and optimize our platform
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Data Sharing and Disclosure

4.1 With Other Users

When you share a referral code, the person claiming it will see a masked version of your email (e.g., "j***@example.com"). When you claim a referral code, the code owner will see a masked version of your email.

4.2 Third-Party Services

We share information with trusted third-party service providers:

• Clerk: Authentication and user management
• Stripe: Payment processing and subscription management
• Cloud hosting providers: Data storage and infrastructure

4.3 Legal Requirements

We may disclose your information if required by law, court order, or legal process, or to protect our rights, property, or safety, or that of our users.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Security measures include:

• Encryption of data in transit and at rest
• Secure authentication via Clerk
• Regular security audits and updates
• Access controls and user permissions
• PCI-compliant payment processing through Stripe

6. Your Rights and Choices

Under GDPR and UK data protection laws, you have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Objection: Object to processing of your data for marketing purposes
• Withdraw consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at support@refermonkey.com or through your profile settings.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, tax, or regulatory purposes.

8. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: