Question 1

What is ReferMonkey?

Accepted Answer

ReferMonkey is a platform that matches people who have referral codes with people who want to use them. If you have a referral code for a service (like a bank, app, or subscription), you can list it on our platform. When someone uses your code, you both benefit from the referral reward, and you can earn additional rewards through our platform.

Question 2

How do I get started?

Accepted Answer

Simply click "Get Started Free" to create your account. You can browse available referral codes immediately. To list your own referral codes and start earning, you'll need to complete your profile and verify your email address.

Question 3

Is ReferMonkey really free?

Accepted Answer

Yes! We offer a free tier that lets you browse and claim referral codes. Our Premium subscription ($4.99/month) unlocks additional features like unlimited active referrals, priority matching, and advanced analytics.

Question 4

How does the matching system work?

Accepted Answer

When you submit a referral code, we list it in our marketplace. Other users can browse available codes and claim one that interests them. Once claimed, you'll be notified and can track the referral's progress through your dashboard. The platform ensures fair matching and prevents abuse.

Question 5

What types of referral codes can I submit?

Accepted Answer

You can submit referral codes for any legitimate service, including banks, financial apps, subscription services, e-commerce platforms, and more. The code must be valid, active, and you must own the referral program account.

Question 6

How many referral codes can I have active?

Accepted Answer

Free users can have up to 3 active referral codes at a time. Premium subscribers enjoy unlimited active referrals, allowing you to maximize your earning potential.

Question 7

What happens after someone claims my referral code?

Accepted Answer

You'll receive a notification when your code is claimed. The person will use your code with the service, and once they complete the required actions (like making their first deposit or purchase), both of you receive the referral reward from that service. You can track the status of all your referrals in your Activity tab.

Question 8

How do I earn money on ReferMonkey?

Accepted Answer

When someone uses your referral code, you receive the standard referral reward from the service provider (like a bank or app). Additionally, we may offer platform bonuses for highly active users or special promotions.

Question 9

When do I get paid?

Accepted Answer

Referral rewards are paid by the original service provider according to their terms. For example, if you share a bank referral code, the bank will pay the reward once their conditions are met (usually after the referred person makes their first deposit). Payment timelines vary by service.

Question 10

Can I track my earnings?

Accepted Answer

Yes! Your dashboard shows all active and completed referrals. You can see the status of each referral, potential earnings, and which rewards have been paid out. Premium users get advanced analytics with detailed earning breakdowns.

Question 11

Are there any fees?

Accepted Answer

No! We don't take a cut of your referral rewards. The free tier is completely free, and Premium is a flat monthly subscription with no hidden fees or commission.

Question 12

What's the difference between Free and Premium?

Accepted Answer

Free Plan: Browse and claim unlimited referral codes, Submit up to 3 active referral codes, Basic dashboard. Premium Plan ($4.99/month): Everything in Free, Unlimited active referral codes, Priority matching, Advanced analytics, Priority support, Early access to new features.

Question 13

How do I upgrade to Premium?

Accepted Answer

Click on your profile icon, go to "Subscription Management," and click "Upgrade to Premium." You'll be taken to our secure payment page powered by Stripe. You can cancel anytime with no penalties.

Question 14

Can I cancel my Premium subscription?

Accepted Answer

Yes, you can cancel anytime from your Subscription Management page. Your Premium benefits will continue until the end of your current billing period, then your account will revert to the Free plan.

Question 15

How do I delete my account?

Accepted Answer

You can request account deletion by contacting our support team at support@refermonkey.com. We'll permanently delete your account and all associated data within 30 days, in compliance with GDPR and data protection regulations.

Question 16

Is my personal information safe?

Accepted Answer

Yes. We take privacy seriously and comply with GDPR and UK data protection laws. We never share your referral codes or personal information with third parties without your consent. Read our Privacy Policy for full details.

Question 17

What if someone misuses my referral code?

Accepted Answer

If you notice suspicious activity or believe someone is abusing your referral code, please report it immediately through your dashboard or contact support@refermonkey.com. We have systems in place to detect and prevent fraud.

Question 18

How do I contact support?

Accepted Answer

For any questions or issues, email us at support@refermonkey.com. Premium users receive priority support with faster response times (typically within 24 hours).

Question 19

What if a referral code doesn't work?

Accepted Answer

First, verify that the code is still valid with the service provider - some codes have expiration dates. If you believe a code was incorrectly listed or is fraudulent, please report it through the platform. We review all reports and remove invalid codes.

Frequently Asked Questions

Getting Started

How Referral Matching Works

Rewards & Earnings

Subscriptions & Account

Support & Safety

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